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Our Newsletter


Shipping & Returns

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (ie. if you received an incorrect or defective item, etc.).

Please contact us through email or by telephone for authorisation of your return before posting the item or  simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 Please be aware it may take upto 3 working days for your refund to appear in you Paypal account / bank account. 




Shipping

We try to make sure all orders received are shipped on the same day (for orders received on weekdays before 2pm). We have tried to make your shipping choice as easy as possible by charging just 99p for the Postage and Packing of any order within the UK. All orders are shipped using first class royal mail.

 

 

Delivery Schedule
We understand that delivery time is of the utmost importance. Where possible orders are shipped daily. You should expect to wait 1 - 3 days for 1st Class Postage. In the event of an item being out of stock we will notify you if we are unlikely to meet our stated delivery schedule. Our same day despatch target applies to orders placed Monday to Friday before 2pm.

We can ship to virtually any address in the world. All overseas orders are shipped by International Signed For service which is the most secure service. You are welcome to contact the shop should you prefer standard Air Mail. Please note that should you choose this service we cannot be held responsible should your item go astray.